Mailing Members after a Join

Article Topics: Communications, Sites, Members

When a member purchases a subscription to your site, it provides you the perfect opportunity to inform them of what's included with their membership, upcoming discounts and deals, and much more. This personalized approach not only increases the chances of retaining customers but also demonstrates the value you put into every one of your members.

Setting up an Automatic Email on Member Join

NATS allows you to set up Automatic Emails that go out to members when they purchase a membership, sending out a customized email to members when they join.

This only needs to be set up once per tour. To do so:

1. Navigate to the Sites Admin, select the appropriate Site then select the Tour Tab.

2. Select the Tour you wish to enable the Automatic Email on and click the Email Tab.

3. Click the cog next to "mail_member_joined" and select "Customize Template" to customize the email template.

1. Customize your mail_member_join template and click "Save & Return to Template List".

1. Click the "Not Set" option under the Subject column to set a subject for the email.

1. Once the Subject is changed, the email will be enabled.

Now, whenever a member joins your site through this tour, they will automatically receive the email you customized.

Templates are highly customizable providing you with enough flexibility to provide member details, additional offers, and much more.

Learn more on our Site Template article.

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