Fraud

Article Topics: Customization

NATS offers fraud configuration settings in order to help detect any fraudulent actions or transactions by affiliates. This can include high chargeback ratios, high void rates, matching member information, etc. Fraud detection in NATS works on a point basis, where you can assign point values for certain actions taken by affiliates or the members who signed up under them.

You will be able to individually enable fraud detection and assign fraud points for several different criteria, such as:

• High Ratios - There are individual settings to add points for high chargeback ratios, high credit (refund) ratios, high void ratios, high insufficient funds ratios, and high conversion ratios.

• Low Ratios - There are individual settings to add points for low chargeback ratios, low credit (refund) ratios, low void ratios, low insufficient funds ratios, and low conversion ratios.

• Members Matching - You can add points for members having similar credentials, such as email address, username, first name, last name, address, city, country, zip code, and IP address.

• Affiliate Matching - You can add points for affiliates having similar credentials, such as email, first name, last name, address, password, IP address, no login log, and tax ID.

  • If affiliate actions match any of the selected criteria, they will accrue the number of fraud points you set for that action. If running Legacy NATS, you can see a breakdown of fraud points, as well as some basic statistics in the Reporting Admin's Fraud Report.

You can also narrow down your results by using the search box found at the top of the report. This allows you to break down your search by payment period, start date, end date, site, tour, join option, program, biller, and country.

Detection Settings

• Fraud Age Check - Set how many days old an affiliate's account should be before we no longer check for Fraud.

• Fraud Points Ratio Days - Set how many days back to grab stats for fraud ratios.

• Fraud Detection Chargeback Ratio - Set whether to enable fraud detection for High Chargeback Ratio.

• Fraud Points High Chargeback Ratio - Set How many points to assign to the worst ratio for High Chargeback Ratio.

• Fraud Points Low Chargeback Ratio - Set how many points to assign to the best ratio for High Chargeback Ratio.

• Fraud Detection Credit Ratio - Set whether to enable fraud detection for High Credit Ratio.

• Fraud Points High Credit Ratio - Set how many points to assign to the worst ratio for High Credit Ratio.

• Fraud Points Low Credit Ratio - Set how many points to assign to the best ratio for High Credit Ratio.

• Fraud Detection Void Ratio - Set whether to enable fraud detection for High Void Ratio.

• Fraud Points High Void Ratio - Set how many points to assign to the worst ratio for High Void Ratio.

• Fraud Points Low Void Ratio - Set how many points to assign to the best ratio for High Void Ratio.

• Fraud Detection Insufficient Funds Ratio - Set whether to enable fraud detection for High Insufficient Fund Ratio.

• Fraud Points High Insufficient Funds Ratio - Set how many points to assign to the worst ratio for High Insufficient Fund Ratio.

• Fraud Points Low Insufficient Funds Ratio - Set how many points to assign to the best ratio for High Insufficient Fund Ratio.

• Fraud Detection Conversion Ratio - Set whether to enable fraud detection for Low Conversion Ratio.

• Fraud Points High Conversion Ratio - Set how many points to assign to the worst ratio for Low Conversion Ratio.

• Fraud Points Low Conversion Ratio - Set how many points to assign to the best ratio for Low Conversion Ratio.

• Fraud Detection Member Email - Set whether to enable fraud detection for Members Matching E-mails.

• Fraud Member Email Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching E-mails.

• Fraud Points Per Member Email - Set how many points to assign for Members Matching E-mails.

• Fraud Detection Member Username - Set whether to enable fraud detection for Members Matching Usernames.

• Fraud Member Username Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching Usernames

• Fraud Points Per Member Username - Set how many points to assign for Members Matching Usernames.

• Fraud Detection Member First name - Set whether to enable fraud detection for Members Matching First Names.

• Fraud Member First Name Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching First Names.

• Fraud Points Per Member First Name - Set how many points to assign for Members Matching First Names.

• Fraud Detection Member Lastname - Set whether to enable the fraud detection for Members Matching Last Names.

• Fraud Member Lastname Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching Last Names.

• Fraud Points Per Member Lastname - Set how many points to assign for Members Matching Last Names.

• Fraud Detection Member Address1 - Set whether to enable fraud detection for Members Matching Address.

• Fraud Member Address1 Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching Address.

• Fraud Points Per Member Address1 - Set how many points to assign for Members Matching Address.

• Fraud Detection Member Zip - Enable fraud detection for Members Matching Zip Code.

• Fraud Member Zip Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching Zip Code.

• Fraud Points Per Member Zip - Set how many points to assign for Members Matching Zip Code.

• Fraud Detection Member City - Set whether to enable fraud detection for Members Matching City.

• Fraud Member City Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching City.

• Fraud Points Per Member City - Set how many points to assign for Members Matching City.

• Fraud Detection Member Country - Set whether to enable fraud detection for Members Matching Country.

• Fraud Member Country Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching Country.

• Fraud Points Per Member Country - Set how many points to assign for Members Matching Country.

• Fraud Detection Member IP - Set whether to enable fraud detection for Members Matching IP.

• Fraud Member IP Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching IP.

• Fraud Points Per Member IP - Set how many points to assign for Members Matching IP.

• Fraud Detection Member Login - Set whether to enable the fraud detection for Member No Login Log.

• Fraud Member Login Exceptions - Comma-delimited list of exceptions to fraud detection for Member No Login Log.

• Fraud Points Per Member Login - Set how many points to assign for Member No Login Log.

• Fraud Detection Member Login IP - Set whether to enable fraud detection for Members Matching Login IP.

• Fraud Member Login IP Exceptions - Comma-delimited list of exceptions to fraud detection for Members Matching Login IP.

• Fraud Points Per Member Login IP - How many points to assign for Members Matching Login IP.

• Fraud Detection Member List Email - Set whether to enable fraud detection for Members Matching E-mail List.

• Fraud Points Per Member List Email - Set how many points to assign for Members Matching E-mail List.

• Fraud Detection Member List Username - Set whether to enable fraud detection for Members Matching Username List.

• Fraud Points Per Member List Username - Set how many points to assign for Members Matching Username List.

• Fraud Detection Member List First Name - Set whether to enable fraud detection for Members Matching First Name List.

• Fraud Points Per Member List First Name - How many points to assign for Members Matching First Name List

• Fraud Detection Member List IP - Enable fraud detection for Members Matching IP List.

• Fraud Points Per Member List IP - How many points to assign for Members Matching IP List.

• Fraud Detection Affiliate Email - Set whether to enable fraud detection for Affiliate Matching E-mail.

• Fraud Affiliate Email Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching E-mail.

• Fraud Points Per Affiliate Email - Set how many points to assign for Affiliate Matching E-mail.

• Fraud Detection Affiliate First name - Set whether to enable fraud detection for Affiliate Matching First Name.

• Fraud Affiliate First name Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching First Name.

• Fraud Points Per Affiliate First Name - Set how many points to assign for Affiliate Matching First Name.

• Fraud Detection Affiliate Lastname - Set whether to enable fraud detection for Affiliate Matching Last Name.

• Fraud Affiliate Lastname Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching Last Name.

• Fraud Points Per Affiliate Lastname - Set how many points to assign for Affiliate Matching Last Name.

• Fraud Detection Affiliate Address1 - Set whether to enable the fraud detection for Affiliate Matching Address.

• Fraud Affiliate Address1 Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching Address.

• Fraud Points Per Affiliate Address1 - Set how many points to assign for Affiliate Matching Address.

• Fraud Detection Affiliate Password - Set whether to enable the fraud detection for Affiliate Matching Password.

• Fraud Affiliate Password Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching Password.

• Fraud Points Per Affiliate Password - Set how many points to assign for Affiliate Matching Password.

• Fraud Detection Affiliate IP - Set whether to enable the fraud detection for Affiliate Matching Login IP.

• Fraud Affiliate IP Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching Login IP.

• Fraud Points Per Affiliate IP - Set how many points to assign for Affiliate Matching Login IP.

• Fraud Detection Affiliate Login - Set whether to enable fraud detection for the Affiliate No Login Log.

• Fraud Affiliate Login Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate No Login Log.

• Fraud Points Per Affiliate Login - Set how many points to assign for Affiliate No Login Log.

• Fraud Detection Affiliate Payvia - Set whether to enable the fraud detection for Affiliate Matching Tax ID.

• Fraud Affiliate Payvia Exceptions - Comma-delimited list of exceptions to fraud detection for Affiliate Matching Tax ID.

• Fraud Points Per Affiliate Payvia - Set how many points to assign for Affiliate Matching Tax ID.

• Fraud Detection Affiliate List Email - Set whether to enable fraud detection for the Affiliate Matching E-mail List.

• Fraud Points Per Affiliate List Email - Set how many points to assign for the Affiliate Matching E-mail List.

• Fraud Detection Affiliate List Username - Set whether to enable fraud detection for the Affiliate Matching Username List.

• Fraud Points Per Affiliate List Username - Set how many points to assign for the Affiliate Matching Username List.

• Fraud Detection Affiliate List IP - Set whether to enable fraud detection for the Affiliate Matching IP List.

• Fraud Points Per Affiliate List IP - Set how many points to assign for the Affiliate Matching IP List.

Fraud Report

Important: This feature is currently not available in the NATS5 Reporting Admin. Please see the Legacy Reporting Admin for this feature.

NATS provides a breakdown of affiliate fraud points, as well as certain basic statistics. To access this report, go to the Reporting Admin, and select "Fraud" from the drop-down menu marked "View Report." After you click the Change Report button, you will be taken to the Fraud Report page.

In addition to fraud points, this report provides a breakdown of raw unique hits, join income, conversion ratio, loss from refunds, and reversal income from affiliates. It also lists separate point values:

• Stats Points - fraud points accumulated from ratio-related settings (chargeback ratio, void ratio, etc.)

• Member Points - fraud points accumulated from member-related settings, such as email address, username, IP address, etc.

• Account Points - fraud points accumulated from affiliate-related settings, such as email address, username, IP address, etc.

  • Note: Member points and account points are broken up into two sub-categories: Match and List. These reflect the differences between settings such as FRAUD_DETECTION_MEMBER_USERNAME and FRAUD_DETECTION_MEMBER_LIST_USERNAME, which matches a member's username to a site's list of usernames.

You can also narrow down your results by using the search box found at the top of the report. This allows you to break down your search by payment period, start date, end date, site, tour, join option, program, biller, and country.