Messages

Article Topics: NATS Admin, Communications

The Messages section of NATS allows you to send and receive messages to and from affiliates, admins, account reps, and site partners.

Messages List

The Messages List displays all of your messages that have been received, sent, or deleted. You can choose which notifications to view by clicking the tabs above the search bar.

Three Types of Messages

• Received tab: contains all incoming messages from your affiliates, admins, account reps, and/or site partners.

• Sent tab: contains all messages sent out to your affiliates, admins, account reps, and/or site partners.

• Deleted tab: contains all messages that have been labeled as deleted from the Received or Sent tab.

Please Note:

The list information under each tab includes:

• Status: Indicates whether the message has been read or is still new and unread.

• Sent By: Displays the sender of the message.

• Sent Date: The date and time that the message was sent.

• Subject: The main subject of the message, specifying what the message is about.

Searching and Sorting

The search bar can be used to find messages via specific keywords in the Subject or Body of the message.

The "Sort" action button can be used to sort through your search results using specific criteria including "Sent Date", "Status", "Sent By" and "Subject". These criteria can be further filtered depending on whether you would like them in descending or ascending order alongside the number of messages you want to be presented per page.

Bulk Update

The Bulk Update options include marking all messages as unread (new), marking all messages as read, and moving the selected messages to the delete tab.

Permanently Deleting Messages

In order to permanently delete messages, navigate to the Deleted tab and select the message(s) you wish to delete. This will allow you to perform a "Permanently Delete Selected" Bulk Update on the messages.

Viewing Messages

By clicking on the subject of the message, you can view more information about it.

Each message contains a subject for the message, a body that specifically describes and explains the message, and other information including who affiliate the message was sent to, who it was sent by, the date and time it was sent, and the status of the message.